Director of Customer Education

Company: VirtualVocations
Location: Warren
Posted on: November 15, 2024

Job Description:

A company is looking for a Director of Customer Education & Community.

Key Responsibilities

Build, operate, and lead a webinar series with engaging content
Create just-in-time resources to enhance customer experience with the product
Collaborate with teams to identify educational needs and develop solutions

Required Qualifications

Bachelor's Degree
10 years of experience with self-serve customer education strategies
5+ years of experience managing large, cross-functional projects
Experience in SaaS and recurring revenue businesses
Familiarity with CRM platforms and customer success tools is a plus

Keywords: VirtualVocations, Southfield , Director of Customer Education, Executive , Warren, Michigan

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